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7 Surprising Ways ChatGPT is Reshaping Customer Service in 2023
By Alex Morgan, Senior AI Tools Analyst Last updated: May 13, 2026 7 Surprising Ways ChatGPT is Reshaping Customer Service in 2023 Over 70% of customer service inquiries are resolved without human intervention when companies utilize ChatGPT. This statistic not only challenges prevailing skepticism regarding AI’s utility in customer service but also marks a significant … Read more